I called the 1300 360 933 matter this week

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Thanks a lot CHRIS Brownish To your

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I known as 1300 360 933

It was replied because of the an Australian lady. She said she didn’t help me because the I did not possess an existing ‘complaint’ and she moved myself on one for the Manila. Never annoy getting in touch with 1300 360 933 as they cannot let.

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Nice manage this site

Sweet focus on this web site Chris. Whether your organisation We work for was in fact since bad having customer relationship administration we might become out of business, no concern. Bring about significantly more home-based airline battle I say! Individuals over is great, you should never annoy getting in touch with the brand new 131 538 amount – there is no option to talk to one to your other end of one’s line if your inquiry does not fit in into automated computers.

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Sweet work on the fresh new react Tony

Nice run new reply Tony . Real into Jetstar “code out-of ethic” – you’re displaying a defensive feelings filled with total insufficient reference to dissappointed Jetstar users. While an effective Jetstar staff, I would personally vow that you would echo more compassion that have a very elite group stature. Keep up the great performs Jetstar – and will also be bankrupt!

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thank you for so it super

thank you for this awesome page!! once six phone calls towards standard line, i’d simply no in which except that being advised anytime a lengthier and lengthened schedule I want to await someone to mention me personally. One to name to that phone number so you can a keen aussie, and you will voila. it is all repaired!!

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When i rang Jetstar it told you

While i rang Jetstar they said the only method to rating in contact with the latest problems department is actually for them to get in touch with You! Therefore during the a quote to track down these to contact me (regarding the a letter I already shipped 8 weeks in the past) I again completed the internet support service means and you can lodged a problem into the Service away from Fair-trading.

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we titled 131538 and you can pressed

i titled 131538 and you can pressed “2” to have english and you may got to the new Philippines, in addition to boy are nice elite group and you will helpful and you can spoke a beneficial english. here is the good news.

new bad news was which i paid off 780$ for some time flight while you are now it’s 630 getting a significantly less flight that have virgin (!) and although it’s a costly trip , i am unable to terminate and also even a partial reimburse, as well as their fees to possess alter are lush.

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Got a complaint – use the

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Are individuals having one luck

I have already been calling for the last two days looking to eliminate my “missing” fee procedure to possess a journey I am intended to be trying out Saturday early morning (21/2) each date I call I get dos mere seconds away from keep musical after which I am cut-off!

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I attempted Chris’s consumer

I tried Chris’s buyers relationship’e email for the going This Needs to Get to Someone who Have a tendency to Address My Email, and it also performed. Maybe not brand new effect I desired but a reply nonetheless.Maybe not a phone call even when I requested to dicuss to help you some body. He’s very dismissive and publish Non React Emails. Michael Mirabito, Manager Customers Experience replied to me. I am now taking my personal case in order to VCAT. I really don’t think I have much to lose, I have already considering them an extra $1829 so maybe in the event the VCAT listen to they I would score anything straight back. To possess suggestions here Headquarters try 473 Bourke St, Melbourne. Vic 3000 i am also pretty sure ph . zero. are 03 86283400 Ceo is actually Bruce Bucchanan. You need this short article so you’re able to submit VCAT function.